Mavim Blog

Policy Or People: What Matters More in Legal Execution?

Written by Joyce van den Burg | Aug 27, 2025 8:26:09 AM

Discover how Legal Operations (LegOps) and a focus on people can make the difference between a failing project and a successful one.

Making Law Work in Practice

Have you ever felt frustrated by a law or policy that looks great on paper, but seems impossible to apply in the real world? It's a common issue.

Laws are often created in the abstract world of policy, far from the complex reality of day-to-day practice. This leads to a gap between legal theory and actual execution. The cause is often different from what we think.

The Problem isn't Technology, It's Adoption

It's easy to blame technology when a project fails. We say the software is too complex, the system is full of bugs, or the implementation was flawed. However, Professor Hans Mulder, a professor of Enterprise Engineering at the Antwerp Management School, highlights a different truth in a recent interview: many projects fail not because of a technical flaw, but because the organization as a whole - the people within it - will not or cannot embrace the new technology. The technology itself can be perfect, but if it doesn't account for the "human measure," failure is inevitable.

This is where Legal Operations (LegOps) offers a powerful solution. LegOps shifts the focus from purely technical solutions to a people-focused approach. It's about designing processes and systems that are intuitive, manageable, and truly useful for the people who have to work with them every day.

Why Multidisciplinary Teams are the Key to Success

Effective laws and their successful implementation are rarely achieved in isolation. The traditional method of separate teams for policy-making, legal analysis, and IT development is a major cause of failure. In their upcoming webinar, professors Hans Mulder and Frank Harmsen will discuss the importance of a multidisciplinary approach.

Imagine a team where policymakers, legal analysts, and IT experts work together from the very beginning. By collaborating, they can use scenario thinking to test how a new law will function in practice even before it's finalized. This collaborative model ensures that every aspect - from the legal text to the user interface - aligns with real-world constraints and human behavior. This collective experience, as Mulder argues, is the most important factor for success.

AI is a Tool, but Human Expertise Remains at the Core

While the human element is central to LegOps, technology isn't pushed to the side. In fact, it becomes more powerful when used correctly. The webinar will reveal how AI simplifies legal compliance by processing vast amounts of information, identifying patterns, and automating routine tasks.

This gives legal professionals time to focus on the strategic, complex work that requires their unique expertise and judgment. AI acts as a sophisticated tool that makes compliance faster and more accurate, and works in harmony with human intelligence rather than trying to replace it.

Start Small, Succeed Sooner

The idea of a full digital transformation can be overwhelming. Many organizations attempt a 'big bang' approach, trying to change everything at once. This often leads to chaos and resistance. A key principle of LegOps is the power of incremental change.

The webinar will provide concrete strategies for starting small. By implementing LegOps principles gradually, you can introduce small, manageable changes that build momentum and create buy-in. This iterative approach allows your team to adapt naturally, learn from mistakes quickly, and continuously improve your processes. It makes sure every change is effective and that the organization evolves with it.

Ready to Take Action?

The future of legal projects depends on closing the gap between theory and practice. Legal Operations offers a clear, people-first approach to do just that. In their webinar, Business Originals: From Law to Execution: How Legal Ops Bridges the Gap on September 10th, professors Hans Mulder and Frank Harmsen will show you how. You will gain valuable insights into:

  • How to build multidisciplinary teams that can successfully implement new laws and technology.

  • Practical ways AI can simplify legal compliance without replacing human expertise.

  • Concrete strategies for starting small and embedding LegOps principles gradually into your organization.

This is your chance to transform your projects and make sure your work truly makes an impact. Join us to learn how to put policy into practice and reach a new level of success.