Knowledge Bytes Recap: Introducing Mavim iMprove

What a successful Knowledge Byte session we've had! On April 17, 2025, we explored the new Mavim functionality iMprove with around 60 enthusiastic participants. As Customer Success Manager at Mavim, it was a truly rewarding session for me, Job Baas, to lead. The enthusiasm of the participants was very encouraging, and I also learned from the questions asked in the chat.

Why iMprove?

During the session, we discussed the challenges that many of our customers face: lack of ownership, no strong process mindset, and the heavy workload of the Mavim Manager user. iMprove was developed as an answer to these challenges. It's an extension of the Mavim Manager that makes it possible to easily and quickly adjust information, create more ownership, and simplify the management of the platform.

Demo and scenario's

During the session, we demonstrated three concrete scenarios to showcase the power of iMprove:

• Scenario 1: Making Quick Changes: We saw how you, as a project manager, process owner, or risk manager, can easily adjust fields, metadata, titles, and descriptions of processes.
• Scenario 2: Updating Flowcharts: This scenario showed how you can edit Visio flowcharts, add or remove activities, and even create new flowcharts.
• Scenario 3:We demonstrated the powerful approval flow, which allows you to maintain control over changes before they are definitively implemented in the Mavim Manager.

Interaction and enthusiasm

There was a lot of interaction and great enthusiasm from the participants during the session. Many relevant questions were asked about licenses, authorization, functionalities, and the iMprove roadmap. We will compile and answer all the questions asked during and after the session in a clear document that we will share with the attendees.

Product Guide and Next Steps 

For those who want to dive deeper into the subject matter, we have a comprehensive Product Guide for Mavim iMprove available. This guide contains detailed information about the functionalities, use cases, and personas of iMprove.

If you would like to discuss the possibilities of iMprove for your organization further, please send me a message or contact your Account Manager.

Thank you again for your valuable participation and the many positive responses. Together, we are ensuring an even better use of the Mavim platform!